Privacy Policy

Information We Collect

We may collect information you provide directly to us, including:

• name
• phone number
• email address
• mailing address
• property address
• details about your property
• any other information you submit through our forms or communications

We may also collect certain information automatically when you use our website, such as your IP address, browser type, device information, pages visited, and cookie-related data through analytics and advertising tools.

How We Use Your Information

We may use your information to:

• respond to your inquiry
• contact you about your property and a potential cash offer
• ask follow-up questions about your property or situation
• schedule calls or other next steps
• operate, improve, and secure our website
• analyze website traffic and marketing performance
• comply with legal obligations

Text Messaging / SMS Communications

If you provide your phone number through our website, you agree that Five Star Home Solutions may contact you by call or text message regarding your property inquiry, including follow-up questions, discussion of a possible cash offer, and related next steps.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except with vendors or service providers that help us deliver messaging services.

How We Share Information

We do not sell your personal information.

We may share your information with trusted service providers that help us operate our website, communicate with you, evaluate property inquiries, run analytics, or support our business operations, provided those service providers are required to protect your information and use it only for authorized business purposes.

We may also disclose information:

• to comply with applicable law, regulation, legal process, or governmental request
• to enforce our agreements or protect our rights
• in connection with a merger, acquisition, asset sale, or similar business transaction

Analytics, Advertising, and Tracking

We may use analytics and advertising technologies, including tools such as Google Analytics and remarketing services, to understand website activity and improve our advertising.

These tools may collect information such as browser type, device identifiers, IP address, pages viewed, and interactions with our website through cookies, pixels, and related technologies.

You can control cookies through your browser settings and may be able to opt out of certain advertising features through third-party tools.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information you submit to us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Your Choices

You may opt out of text messages at any time by replying STOP. You may request help by replying HELP. You may also contact us using the information below to ask questions about your information or request updates, where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: